6 Oral Communication Through Public Deliberation
Engaging Students in Public Deliberation
A second teaching strategy, public deliberation, is a powerful oral communication strategy that enables students to engage with complex, real-world issues through thoughtful, inclusive dialogue. Rooted in democratic principles, it encourages participants to listen actively, consider diverse perspectives, and collaboratively explore solutions. This section introduces the concept of public deliberation, its connection to “wicked problems,” and practical ways to integrate it into your classroom.
What is Public Deliberation?
This approach discusses how people work through challenging issues together by listening, weighing trade-offs, and making decisions rooted in shared values.
Description
Public deliberation refers to the inclusive and respectful exchange of ideas aimed at collective decision-making on complex public issues. Unlike competitive debate, which focuses on winning an argument, deliberation invites participants to weigh competing values, listen with empathy, and work collaboratively toward common goals. It emphasizes critical thinking, ethical reasoning, and mutual respect which are cornerstones of democratic civic life.
Scholars argue that teaching students the principles and practices of public deliberation helps them cultivate an appreciation for shared facts, dialogue norms, and open expression (Drury et al., 2017). Such experiences foster a deliberative mindset, enabling students to synthesize diverse perspectives, navigate ambiguity, and collaborate to develop solutions. As O’Connell (1997) asserts, public deliberation is “an essential component of any serious effort at engaging students in the practice of democracy” (p. 135). When implemented in the classroom, this approach empowers students to move beyond polarization and grapple with “wicked problems” in ways that foster collaboration and civic trust (Carcasson, 2019).
Preparation for Public Deliberation
- Topic Framing: The importance of selecting a compelling, timely, and “wicked” issue with no easy answers.
- Research & Background Reading: Encouraging participants to explore multiple perspectives using credible sources.
- Issue Guides & Framing Tools: Mention tools such as those from the online article National Issues Forums or the Essential Partners PDF article to help students understand framing.
- Role Assignments: An optional strategy where participants are assigned stakeholder roles to deepen engagement.
- Setting Ground Rules: Establishing norms of respect, turn-taking, and listening.
During the Deliberation
- Facilitation Techniques: Highlight the distinction between student-led and instructor-led facilitation, and emphasize the importance of neutrality.
- Listening & Empathy: Reinforce active listening, paraphrasing others’ points, and withholding judgment.
- Exploring Values and Trade-offs: Encourage dialogue about participants’ views and the reasons behind them.
- Handling Conflict: Share tips for navigating disagreement productively rather than avoiding it.
After the Deliberation
- Reflection and Debriefing: Reflect individually or in groups to process emotions, evaluate reasoning, and explore learning.
- Synthesis of Ideas: Have students identify areas of agreement and disagreement, and where they found common ground.
- Civic Action Steps: Link the deliberation to possible civic- or community-based actions.
- Assessment Tools: Use rubrics or reflective essays to evaluate participation, reasoning, and growth.
Tips for Success
- Start Small: Try a deliberative dialogue in one class session before scaling to a campus-wide forum.
- Make it Real: Ground discussions in local or current events when possible.
- Be Intentional About Diversity: Include varied perspectives and voices.
- Coach the Facilitators: Provide facilitation training to students (even if brief) to set them up for success.
- Connect to Learning Outcomes: Make explicit links between deliberation and course goals (e.g., ethical reasoning, communication, civic responsibility).
Tips for Implementation
Educators across various disciplines are incorporating deliberative practices into their teaching to prepare students for active democratic participation. Some use structured in-class forums or simulations in which students explore controversial issues from multiple viewpoints, while others integrate deliberation into larger civic engagement initiatives.
One example is the online article National Issues Forums, which provides nonpartisan issue guides and tools for hosting public deliberations on topics such as health care, immigration, and climate change. The online articles “Kettering Foundation” and the website “Everyday Democracy” offer resources for facilitating community conversations grounded in deliberative principles. These models support students in learning how to listen, speak, and act with civic purpose. Such initiatives not only build communication competencies but also help students see themselves as civic actors. As Drury et al. (2017) explain, deliberative pedagogy teaches students how to “be present to difference and to conflict, to complexity and ambiguity” (p. 3). This is a critical capacity in today’s fractured political climate.
To learn more, read this online article from the National Coalition for Dialogue and Deliberation, which recaps their webinar on deliberation in action. You can also visit NCDD’s blog to read spotlights on individuals who are advancing dialogue and deliberation in meaningful ways.
Hypothetical Example: Deliberating Campus Sustainability Policies in a Communication Course
Context
In a junior-level communication course focused on civic engagement and rhetorical reasoning, students participate in a structured public deliberation around this question: What should our university do to become more environmentally sustainable while balancing financial and social responsibilities? The topic was selected for its complexity and alignment with the concept of a “wicked problem” as described by Carcasson (2019), because it resists simple solutions and involves multiple, competing values.
Preparation
Students spend two weeks preparing for the deliberation. Using a guide modeled on resources from the online articles “National Issues Forums” (see this online article discussing the guides) and “Interactivity Foundation,” the instructor provides a framing document that outlines several possible approaches the university could take, ranging from divestment from fossil fuels to implementing increased “green” fees for students. Students research each option, identify potential benefits and drawbacks, and attend the forum prepared to engage across lines of difference. They also collaborate to establish shared discussion norms that emphasize mutual respect, evidence-based reasoning, and open-mindedness. These are values echoed in Drury et al.’s (2017) framework for developing a deliberative mindset.
During the Deliberation
The deliberation takes place over two class periods and is entirely student-led. Volunteer facilitators, trained briefly in techniques adapted from the Essential Partners guide (website), lead each small group of 6–8 peers through a structured dialogue. Rather than aiming for consensus, facilitators help participants explore tensions, values, and trade-offs, encouraging comments such as “I see how that might benefit X group, but I’m concerned about…” to elicit underlying assumptions and values.
Students quickly encounter complex intersections between climate science, campus funding, student equity, and institutional priorities. One group examines whether increased sustainability fees would disproportionately burden low-income students, while another assesses how visible green initiatives affect public trust in university leadership. The process enables students to listen actively, refine their positions, and engage in civil disagreement.
After the Deliberation
The course concludes the deliberation with a reflective writing assignment. Students analyze how their thinking has evolved, which arguments have challenged them, and whether common ground has been established. Several students write about gaining empathy for peers with different political or economic perspectives. One group synthesizes its discussion into a recommendation report for the Student Association. Consequently, they demonstrate how deliberation can bridge classroom learning and civic action, in line with O’Connell’s (1997) view of deliberation as an essential democratic practice.
Summary
This classroom deliberation on sustainability illustrates how principles of civic dialogue can be applied to a university’s sustainability efforts to foster democratic capacities, such as critical thinking, empathy, and collaborative problem-solving, thereby helping students navigate polarized debates with openness and respect.
References
Carcasson, M. (2019). From crisis to opportunity: Rethinking the civic role of universities in the face of wicked problems, hyper-partisanship, and truth decay. In W. V. Flores & K. S. Rogers (Eds.), Democracy, civic engagement, and citizenship in higher education: Reclaiming our civic purpose (pp. 319-348). Lexington Books.
Drury, S. A. M., Brammer, L. R., & Doherty, J. (2017). Assessment through a deliberative pedagogy learning outcomes rubric. In T. J. Shaffer, N. V. Longo, I. Manosevitch, & M. S. Thomas (Eds.), Deliberative pedagogy: Teaching and learning for democratic engagement (pp. 191–201). Michigan State University.
O’Connell, D. W. (1997). Teaching the art of public deliberation: National Issues Forums on campus. In G. Reeher & J. Cammarano (Eds.), Educating for citizenship: Ideas and innovations in political learning (pp. 135-151). Rowman Littlefield Publishers, Inc.